Apps for mobile and desk phones
Informatec has developed a number of apps for mobile phones (iOS and Android) and desk phones (for example, Avaya Vantage, Grandstream GXV, NEC GT etc.), which function as the interface of its products, giving users new ways to embed Informatec products.

Among the available apps are (consult us about app availability depending on phone model):


App name: Sanitization

Target-audience: Hospitality market.

Description: Informs the guest when their apartment was last sanitized.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
Sanitization-EN

App name: Front Desk

Target-audience: Hospitality market.

Description: Allows the reception extension to contain information about the guest who calls / is called.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_Frontdesk-EN

App name: Folio

Target-audience: Hospitality market.

Description: Allows guests to see their folios, with discrimination of all its items.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_Extrato_EN

App name: Concierge

Target-audience: Hospitality market.

Description: Allows the guest to make a request by voice, in his own language, and the hotel will automatically receive it in the language of the hotel.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Messages for Concierge

Target-audience: Hospitality market.

Description: Allows the concierge to receive messages sent by guests. Keeps track of all messages sent.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_MensagensParaConcierge_EN

App name: Discount Coupon

Target-audience: Hospitality market.

Description: Allows hotels to provide guests with discounts on restaurants and attractions in their region.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_CupomDeDescontos_EN

App name: Telephony Revenue

Target-audience: Hospitality market.

Description: Allows you to quickly verify telephony revenue, and profit, as well the revenue distribution by destination country.

Requirements: Info360 Informatec.
App_Estatisticas_EN

App name: PMS

Target-audience: Hospitality market.

Description: Implements the main features of a PMS with regard to the telephony, such as a guest's check-in, check-out, room transfer, guest data change, Do Not Disturb, DID, call accounting and manual posting of telephone calls.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_EN

App name: Wake-up Call

Target-audience: Hospitality market.

Description: Allows one to switch on and off the wake-up call for both a guest and a group of guests. In addition, allows the report to be displayed with the wake-up calls, indicating whether they have been answered or not.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Telecom Expenses

Target-audience: Corporate market.

Description: Shows the monthly expense of the company with Telecom as well as the distribution of expenses by cost centers.

Requirements: Info360 Informatec.
App_PMS_EN

App name: Message

Target-audience: Hospitality market.

Description: Allows a text message left at the reception to be transformed into a voice message and sent to the guest directly in his voicemail.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Satisfaction Survey

Target-audience: Corporate market.

Description: Allows real-time analysis of the results obtained by the Satisfaction Survey IVR.

Requirements: Satisfaction Survey IVR Informatec.
App_PMS_PT

App name: Statistics

Target-audience: Corporate market.

Description: Shows the performance of the telephone attendance of a department, as well as the traffic (in Erlang).

Requirements: Info360 Informatec.
App_Estatisticas_EN

App name: Calls Alert

Target-audience: Corporate and hospitality markets.

Description: Emits alert whenever a call classified as emergency is made (or received). In addition, if available, shows the live video feed closest to the point of origin of the call.

Requirements: Info360 Informatec or UMB Hotel Informatec.
App_Estatisticas_EN

App name: Call Classificaton

Target-audience: Corporate market.

Description: Lets you classify the calls between private and business, and know how much is spent with each type.

Requirements: Info360 Informatec.
App_Estatisticas_EN

App name: Sales Helper

Target-audience: Corporate market.

Description: Allows you to get information about the current incoming call, including the latest incoming calls from this same caller and the purchases made in the last months. Integration with the company's ERP is done via TCP/IP.

Requirements: Info360 Informatec.
App_AjudaAoVendedor_EN

App name: Enable Softphone

Target-audience: Hospitality market.

Description: Allows the hotel to enable softphones for use by guests. The softphone registration password is automatically created to not match the passwords used by previous guests.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_HabilitarSoftphone_EN

App name: Alert & Evacuation

Target-audience: Hospitality market.

Description: Automatically calls all apartments with check-in and transmits voice mail with instructions on evacuation, in guest's language.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_AlertaEvacuacao_EN

App name: Informatec Alarms

Target-audience: Corporate and hospitality markets.

Description: Allows the monitoring of the operation of Informatec products, as well as of computers in general.

Requirements: Info360 Informatec or UMB Hotel Informatec.
App_AlarmesInformatec_EN

App name: Discount Coupon

Target-audience: Hospitality market.

Description: Allows the hotel to provide discont coupons.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_Coupon_EN