Apps for mobile and desk phones
Informatec has developed a number of apps for mobile phones (iOS and Android) and desk phones (for example, Avaya, Grandstream, NEC etc.), which function as the interface of its products, giving users new ways to embed Informatec products.

Among the available apps are (consult us about app availability depending on phone model):


App name: Hospitality Portal

Target-audience: Hospitality market.

Description: Complete hospitality portal with services offered by the hotel and region, including integration with automation systems compatible with MQTT protocol.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.

Main Features:
  • Alarm clock
  • Automation of Air Conditioning
  • Automation of Curtain
  • Automation of Lights
  • Bill
  • City Guide
  • Do Not Disturb
  • Door
  • Events
  • Express Check-out
  • Find My Family
  • Fitness
  • Governance
  • Hotel Chain
  • Jet ski
  • Minibar & Room Status
  • Pool
  • Restaurant
  • Room Service
  • Ski
  • Spa
  • Take My Tray
  • Telephone with Video
  • voice mail
  • Weather forecast
App_HospitalityPortal2-EN.png

App name: Advocatus

Target-audience: Legal market.

Description: Allows a accounting code to be assigned to calls made and received, for subsequent issuance of accounts to be charged to customers. And to assign a history to the call, it is enough that the lawyer speaks in his own language.

Requirements: Info360 Informatec.
App_Advocatus_EN

App name: Meeting Rooms Management

Target-audience: Enterprises in general.

Description: Allows meeting room management to be integrated into participants' schedules.

Requirements: Info360 Informatec.
App_MeetingRoomBooking_EN.png

App name: Welcome!

Target-audience: Hospitality market.

Description: In order to increase RevPar (revenue per available room) in the hotel, this app automatically presents the guest with the menu of products available in Room Service, suggesting the products most likely to be consumed at that time. So when a guest arrives in the room at night he sees on his screen that he can order a pizza that can be delivered in 10 minutes.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Folio

Target-audience: Hospitality market.

Description: Allows guests to see their folios, with discrimination of all its items.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_Extrato_EN

App name: Concierge

Target-audience: Hospitality market.

Description: Allows the guest to make a request by voice, in his own language, and the hotel will automatically receive it in the language of the hotel.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Messages for Concierge

Target-audience: Hospitality market.

Description: Allows the concierge to receive messages sent by guests. Keeps track of all messages sent.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_MensagensParaConcierge_EN

App name: Take my Tray

Target-audience: Hospitality market.

Description: Allows the guest to request the removal of the tray left by the room service so that it does not bother inside the apartment or even need to be left in the hallway outside the apartment.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_LeveMinhaBandeja_EN

App name: Discount Coupon

Target-audience: Hospitality market.

Description: Allows hotels to provide guests with discounts on restaurants and attractions in their region.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_CupomDeDescontos_EN

App name: Telephony Revenue

Target-audience: Hospitality market.

Description: Allows you to quickly verify telephony revenue, and profit, as well the revenue distribution by destination country.

Requirements: Info360 Informatec.
App_Estatisticas_EN

App name: PMS

Target-audience: Hospitality market.

Description: Implements the main features of a PMS with regard to the telephony, such as a guest's check-in, check-out, room transfer, guest data change, Do Not Disturb, DID, call accounting and manual posting of telephone calls.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_EN

App name: Wake-up Call

Target-audience: Hospitality market.

Description: Allows one to switch on and off the wake-up call for both a guest and a group of guests. In addition, allows the report to be displayed with the wake-up calls, indicating whether they have been answered or not.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Telecom Expenses

Target-audience: Corporate market.

Description: Shows the monthly expense of the company with Telecom as well as the distribution of expenses by cost centers.

Requirements: Info360 Informatec.
App_PMS_EN

App name: Info360 SIP Phone

Target-audience: Corporate market.

Description: Softphone containing information about call costs and management by cost center.

Requirements: Info360 Informatec and Avaya Vantage phone.
App-Info360Phone_EN

App name: Message

Target-audience: Hospitality market.

Description: Allows a text message left at the reception to be transformed into a voice message and sent to the guest directly in his voicemail.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_PMS_PT

App name: Satisfaction Survey

Target-audience: Corporate market.

Description: Allows real-time analysis of the results obtained by the Satisfaction Survey IVR.

Requirements: Satisfaction Survey IVR Informatec.
App_PMS_PT

App name: Call Accounting

Target-audience: Corporate market.

Description: View the cost in progress call (if any), the distribution of calls between business calls and private calls, and the last calls you've made or received.

Requirements: Info360 Informatec.
App_PMS_PT

App name: Calls for Today

Target-audience: Corporate market.

Description: Useful for the inside sales team, this app allows one to view the list of calls that must be made today, ordering them by priority, and the history of each of them. And tapping the link automatically places the call.

Requirements: Info360 Informatec.
App_ChamadasParaHoje-EN.png

App name: Statistics

Target-audience: Corporate market.

Description: Shows the performance of the telephone attendance of a department, as well as the traffic (in Erlang).

Requirements: Info360 Informatec.
App_Estatisticas_EN

App name: Calls Alert

Target-audience: Corporate and hospitality markets.

Description: Emits alert whenever a call classified as emergency is made (or received). In addition, if available, shows the live video feed closest to the point of origin of the call.

Requirements: Info360 Informatec or UMB Hotel Informatec.
App_Estatisticas_EN

App name: Call Classificaton

Target-audience: Corporate market.

Description: Lets you classify the calls between private and business, and know how much is spent with each type.

Requirements: Info360 Informatec.
App_Estatisticas_EN

App name: Sales Helper

Target-audience: Corporate market.

Description: Allows you to get information about the current incoming call, including the latest incoming calls from this same caller and the purchases made in the last months. Integration with the company's ERP is done via TCP/IP.

Requirements: Info360 Informatec.
App_AjudaAoVendedor_EN

App name: Enable Softphone

Target-audience: Hospitality market.

Description: Allows the hotel to enable softphones for use by guests. The softphone registration password is automatically created to not match the passwords used by previous guests.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_HabilitarSoftphone_EN

App name: Alert & Evacuation

Target-audience: Hospitality market.

Description: Automatically calls all apartments with check-in and transmits voice mail with instructions on evacuation, in guest's language.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_AlertaEvacuacao_EN

App name: Informatec Alarms

Target-audience: Corporate and hospitality markets.

Description: Allows the monitoring of the operation of Informatec products, as well as of computers in general.

Requirements: Info360 Informatec or UMB Hotel Informatec.
App_AlarmesInformatec_EN

App name: Discount Coupon

Target-audience: Hospitality market.

Description: Allows the hotel to provide discont coupons.

Requirements: UMB Hotel Informatec or Duo Hotel Informatec.
App_Coupon_EN